FAQ

Our standard minimum is 50 towels per style for embroidered orders. Smaller keepsake or sample runs can be quoted case by case, and woven-in branding has a higher minimum because of loom setup.

No. We regularly produce runs into the tens of thousands for resort groups and multi-location operators.

Yes. Once we’ve quoted your order we can produce a branded sample so you can check the towel quality and the logo before committing to the full run.

Yes. Combine bath towels, pool towels, hand towels, and more in one order to reach volume pricing.

Yes. We keep your artwork, colors, and specs on file so reorders match your previous run exactly.

No. Mockups are free, with unlimited revisions until you approve. We only charge once you approve and move to production.

Vector files (AI, EPS, SVG, or PDF) are ideal. No vector file? Send a photo or PNG and our designers will recreate it print-ready for free.

Yes. Our designers can build print-ready artwork from a reference, a sketch, or an existing sign or menu.

Yes. We match your brand colors precisely, with Pantone matching available on qualifying volumes.

Yes. Send a spreadsheet of names or room numbers and we can personalize individually — common for suites, staff, and gifting.

Unlimited, and always free, until you approve the mockup.

Typically 2–3 weeks from approved mockup, depending on quantity and decoration method.

Yes. Rush is available for firm deadlines like openings and events — tell us your date and we’ll confirm what’s possible.

Nationwide, with freight for large orders. International shipping is available on request for qualifying volumes. See our Shipping Policy.

Shipping is quoted with your order based on quantity and destination.

Yes. Provide a distribution list with your order and we’ll split the shipment across locations.

We make it right. If an order arrives defective or doesn’t match your approved mockup, we remake or replace the affected items.

Pricing is by quote and depends on towel type, weight, quantity, and branding. Each product page shows a typical per-unit range to set expectations.

The accurate number depends on your specific product, quantity, and decoration — a quote gives you the real figure rather than a misleading sticker price.

All major credit cards, PayPal, Apple Pay, Google Pay, and ACH. Established businesses can ask about purchase-order terms.

Yes. If you get a lower written quote for a comparable product and decoration, tell us and we’ll match or beat it.

White, Ivory, Navy, Charcoal, Sand, Sage, Ocean Blue, Wine, and Blush are stock, plus custom color matching. Finishes include terry, velour, and waffle weave.

Yes. Our embroidery and woven branding are built for commercial laundering — no peeling or cracking, and colorfast through repeated hot washes.

Premium ring-spun combed cotton, with Turkish cotton and cotton-blend options depending on the product and use.

Machine wash warm, tumble dry low, and avoid fabric softener to preserve absorbency. We include care guidance with every order.